What Our Customers Say

"Ive been with this guys for almost 3 years now and even though i had some Dns issues in the past, there is always someone to tell me whats going on at all levels, their response time is really great, believe me i tried lots of companies before this one. NOTE: Their grid technology and worlwide Node assembly are great for Seo and Search Marketing stuff."

"I have been with Gilbohost for approx. 3 years now, for my part have always had good service, there have been periods when I have been frustrated with the service and I think mainly is not the fault of their service but miss-understanding in interpretation of questions asked when trying to get an issue resolved, the staff have been more than helpful on occasions even when my patience was wearing thin.

I think that one of the main reasons that there has been a few negative feedback regarding Gilbohost is that over the past year Gilbohost has made so many positive changes in regards to availing hosting all through the world has probably put a lot of pressure on their staff, I have noticed however that their service has improved remarkably over the past few months, downtime hardly noticeable, pricing just right for my budget, don't sell much myself, my sites are mostly non-profit, I do make a little for their upkeep.

Here's one way to get really good service if you are experiencing problems, that is to detail questions separately to support, for example 1, 2, 3, etc. even if you are not so proficient in English it's easier for support to interpret your meaning.

I have never needed to call Gilbohost's hot-line, as the expense would be to great, have been able to come to some other arrangement with Gilbohost when they have needed Docs authenticated and all this through normal email, their Chat service is now solely used for new clients, in the past anybody could start a chat, problem here was that, chats were taking to long, and people with real issues were getting put on hold, now only support tickets and they can be answered in a few minutes or take a little longer, depending on the support queue.

Gilbohost's forum and blog are also available, you can get a few answers to general question on the forum, but if you have a real issue you are advised to contact support, it has been stated the Gilbohost staff do not monitor the forum, this is untrue, Gilbohost take great value from what is written there, you can see from reading threads and posts that most questions are answered by Gilbohost staff. (I am not a Staff member)

Well summing all up, I can say that I am quite satisfied with Gilbohost's Service and will continue to grow with them in the future."

"We 've been working with gilbohost for almost 2 years. We are a company that develops web based applications and corporate websites. Most of our developments use Php & MySQL. All our customers get their site hosted in Hostnine, and we are vall ery happy with them. I think the best thing they have is their customer support. Ben and Alex have always been there for helping us when we need them. The security of the servers is excelent, never had a security issue with them. Their uptime is also very very good.

I like their reseller plan and i think their prices are good. The only negative thing i cant state from gilbohost is they have some problems sometimes with the spam filters. I don't like a 250mail/hour policy they have because in a particular project it was a stone in the road for me, because those emails were not spam.

Another big point for them is that servers are always updated which was the thing that made me choose them at first time. I remember i bought a reseller plan at hostgator which didn't have InnoDB databases, so i switched to Gilbohost.

Hostnine is one of our keys of success for my company."

"I've tried different web hosting companies before and nothing compares with the customer support that Hostnine provides.

One thing that I really love about their customer support is that all of their employees live in United States. In other words, you're sure that whoever it is that your talking to on the other side is an American employee of Hostnine and not just a call center agent.

Aside from the excellent customer service, the control panel is easy to use and uptime and reliability is excellent as well.

I definitely recommend Hostnine to anyone who wants excellent web hosting!"

"Since 10 years till now, I finally found the right host that provide services what you are paying for, you got real people, you get real deals and you get the packages delivered with no questions asked. All the support staff is very fast and professionally. Gilbohost allows me to grow my business smoothly without any hassles. Looking forward to have my business staying with Gilbohost years to come."

"The Gilbohost support guys are great. Every support ticket I have submitted has been responded to quickly, and all issues taken care of quickly. I have never seen a more professional host."

"With Gilbohost, I finally found a hosting company I can stick with. I've been a reseller with them for several years now and would highly recommend them. Support is great, and they are continually upgrading and adding new features. Plus, their "Reseller Central" allows me to host my customer's sites across multiple servers. So, in the rare case there is an outage, only a few out of my 80+ accounts will have their service interrupted."

"I've had a number of issues recently that required support. I would like to commend your support team for prompt response and seeing the issues through to completion. I am completely satisfied with the results and have full confidence that future issues will be resolved in the same way. I am moving all my hosting to Gilbohost."

"WOW! Ok, granted I just joined up today, I'm already very impressed with the service, and speed of Gilbohost. I was hosting with a company that was nice in the beginning, but as of lately their server ran out of disk space, not to mention never responding to help desk tickets, and never updating my payments (and they where also using ModernBill).

Gilbohost has made this transition very easy, and their staff are not only friendly they are very quick to respond, I think the longest so far is about 5 minutes if that. I'm already referring friends and business partners to Gilbohost as they too are tired of that host. Thank you Gilbohost, A++++++ in my book."

"I've been with various hosts over the last 10 years and can only say that Gilbohost far exceeds any one of them. Fast set up, quick knowledgeable, support. And on the rare occasions when a server goes down, if I come to this forum, I'll find everything I need to know. So unlike my previous experiences where I couldn't explain to clients what went wrong and when it would be fixed because no one would tell me anything. Looks like I've found a home after wandering through the wastelands of hosting. I think I'll put my easy chair over there by the fire."

"!Bravo! I've been a designer for 25 years, multimedia producer for 15 & web developer for 12. In all this time I've never seen a smoother process from order to fulfillment for any online service. I RARELY ever say this, but... so far I am truly impressed - I highly recommend gilbohost :: Keep up the good work, I look forward to many years together!"

"I have not been using a host long, but have had a web page up for several years. I ran a BBS for about 5 years before the internet. I can not believe the service with gilbohost. I have tried their live chat at all hours of the day or night, have sent e-mails and have called them and the response was almost instantaneous. I know of nowhere else that gives this kind of service in any industry. After 2 servers that didn't care at all to find gilbohost, was a real stroke of luck. Thanks folks for the great service."

"The support and service that I have received from the Gilbohost team has been exceptional! ...an uncommon experience in this business. You've raised the bar. Many Thanks!"

"I have been around the block with hosting companies, and I have to say....Gilbohost Rocks! There are allot of companies that offer good plans, many features, high end servers, and there are several awesome DCs in the USA, but most companies lack in customer service. Gilbohost has it all including phenomenal customer service and quick response time. I am extremely satisfied and highly recommend them!"

"I've been a website reseller for the last two years and have had 'less-than-savory' experiences in the past with service providers who either charge you an arm and a leg, force you to oversell a small amount of real-estate on their servers, (to the point where you can't sleep at night) or provide a level of customer service that leaves a bad taste in your mouth.

My experience with Hostnine.com has been such a refreshing breath of fresh air in an industry where you're not sure who to trust of who's offering the straight goods.They offer the very best access to the internet with premium software applications like Cpanel, Whm, ModernBill, Sitebuilder, and RVSkin at fantastic prices. I've literally cut my hosting costs in half for 3 times the storage capacity and much more features than my previous host.

The best part is the customer service: 24 hours a day, toll-free access and live chat with people who know what they're talking about -- its tremendous value for people like me who run web hosting as a sideline gateway business to my other services. As for people who are just looking to host a website, Hostnine beats out those other big-boys like GoDaddy on service alone. I live in Canada and was tired having to pay long distance to contact customer support at GoDaddy where their answer to any technical question is: "Can you hold on a second... Let me ask my technical supervisor."

As a reseller I had over 50 accounts with my previous hosting provider, and Gilbohost.com helped me migrate everything in less than 24 hours. I'm thoroughly impressed with Hostnine.com's dedication to professional customer service, rapid turnaround times, and tested quality product. I would recommend gilbohost.net to anyone who is thinking of getting into reselling or registering a website.If you would like to know more about my experience with this company, please feel free to contact me through my website: http://www.metatechsolutions.com"

"I have owned a business for 3 years and have been not only over charged, but mislead by 3 different hosting company's. I could not only never reach anyone, but when I did, got some ridiculous excuse. This is truly the first time, that a Person, actually helps you, literally, minute by minute. Not only did they get our site up and running quickly but along the way, answered a million of my questions, most of them out of their realm services.

I simply found them online, called and a couple hours later, everything had been switched over, with No hassle. I just emailed them and told them this is truly the best $20 I have spent all year!!! Any questions please email me, I would recommend them highly."